Over the years, the Journey IT services team have witnessed many major changes in the IT industry. Windows PC’s gave way to Apple Macs, then Apple Macs were ditched for the more portable MacBooks and iPads. On premises servers and storage have been conquered by the cloud in an age where mobility and convenience is king. Journey IT Services have not only kept pace with these trends, but have embraced them, making us specialists at implementing and supporting such technologies in various different business sectors. Our forward thinking attitude and eagerness to adopt and learn new tech allows us to keep our clients at the forefront of the ever changing technological landscape.
At Journey IT Services, we combine our customers goals with our knowledge and skillset in order to deliver them the best service possible. We will plan, implement and continually improve a service as we support them of their technological adventure to success.
Journey IT Services provides fantastic IT services at affordable prices leaving more money to reinvest in your busines, while still getting peace of mind knowing that you still have great IT support when needed.
QUICK & RESPONSIVE
One of the key reasons our clients are happy is due to the quick initial response and resolution times that they receive. Our clients usually receive an initial reply in the first 5-10 minutes of seeking assistance and a full resolution that is commonly within the first 30 minutes.
FRIENDLY AND HONEST ADVICE
Journey IT Services believe in helping our clients make the right choices for their technological needs that help drive their business forward. As a result of this we will always recommend what will meet the demands and suit their business, regardless of who the vendor is, even if the best solution is free.
LIFE LINE
With our support being available through many different channels including, phone, email, online, chat and on-site, you can reach out to support in any way that you feel comfortable with most.
Not everyone likes to call for help, no matter how quick the response is, which is why we are building and growing an online library of self-help articles for the most frequently encountered issues, some of which are general and some that are tailored to your specific company's individual needs.
OUR SERVICES
Let's take a quick look at the services that we offer...
MANAGED SERVICES & DEVICES
Let us worry about the maintenance and security of your computer systems with regular pushed security updates and security scanning to detect critical vulnerabilities in installed applications. Learn more...
BACK-UP SERVICES
Back up of data to and from the cloud, with unlimited version history, helping to reduce the loss of vital information
SYSTEM RESOURCE MONITORING
Monitored system resources helps identify slow perfomance helping to reduce end-user frustrations.
E-MAIL SERVICES
Migration of on-premises email services to cloud-based services such as Office 365, setting up cloud-based services and improving e-mail security by protecting against SPAM, phishing and account attacks.
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WHAT OUR CLIENTS SAY ABOUT US
Journey IT have frequently provided us with a swift, professional and high level service. There is no problem too big. Solutions are delivered in a clear and explanatory manner. We, as a company, have developed a close knit relationship with the friendly staff, whilst the level of service has not been comprised on a professional level.
35 Larkspur Drive, Featherstone, Wolverhampton, West Midlands, WV10 7TN, United Kingdom
Tel: 01902 585 150
Registered in UK | Company Registration 12592467 | VAT registered 331 956 984